International Call Center is at your service 24 hours a day, 7 days a week!
International Call Center is at your service 24/7 with its specially educated staff at a single number throughout Turkey providing rapid and high-quality response to health related information needs. With around 150,000 calls a month, Call Center operations constitute an integral and effective part of Customer Relations Management.
International Call Center services
Faxing or emailing laboratory results
Processing and responding to e-appointment requests
Providing information regarding the departments and physicians at the hospital and the outpatient clinic
Providing information about public events
Providing information on the prices of examinations and tests
Providing information regarding insurance and corporate agreements
Providing information about nearby on-duty pharmacies
Providing driving directions to the hospitals and outpatient clinic
Directing to the appropriate medical service through consultant nurses
Reminding appointments via SMS a day prior to the scheduled date
Advantages of International Call Center:
A single access number for all locations
24 hours/365 days of service
Rapid access and ease of service
High quality service
A medium to relay suggestions and complaints
Ability to schedule appointments and to receive laboratory test results without having to come the hospital
Service in English
Our goal is to provide appointment services and information through a single number, regardless of where you are in Turkey, without having to come to the hospital.