We, as International Hospital, aim that all of our patients, relatives of patients, and medical staff are aware of `Patient Rights and Responsibilities`.
Modern health systems aim to protect the rights of patients. For this purpose, each modern health institution must encourage all of its staff and patients for learning `Patient Rights and Responsibilities` in order to realize its mission.
You will find below a summary of Patient Rights and Responsibilities:
1- Request for Information:
To learn any service and opportunity provided by the health institution and the conditions for benefiting from these services.
2- Selecting and Changing Health Institution:
To select any health institution he/she requests and to take medical treatment therein, provided that there is not any medically vital threat in changing the health institution.
3- Knowing the Staff:
To have information about the identities, duties, and titles of doctors and other medical staff that will provide or is providing health service to himself/herself upon request.
4- Request for Information About Medical Issues:
To request for information about its own health condition, the medical operations to be applied and benefits and possible results thereof. To have verbal or written information about the progress and results of his/her medical problems and to reach to the file containing information about his/her health status. (Patients may access to their files free of charge either during or after their stay at the hospital by applying to the Chief Physician in accordance with the relevant procedures.)
5- Prohibiting Provision of Information:
To request to prohibit for providing information to himself/herself or his/her family or relatives about his/her health condition.
6- Request for Additional Opinion About his/her Medical Problems:
To request for an additional opinion about his/her medical problems and to select consultant physician for this purpose. Patients may submit their requests to the health staff responsible for caring for them.
7- Respect for Confidentiality:
To not to disclose information obtained through health services other than legally required cases, To keep all medical evaluations and resources of health expenditures as confidential, To not to have any person not directly related with medical treatment available during any medical interruption, To protect the right for not allowing interruption to his personal and family life unless required due to the nature of his/her sickness.
8- Allowing Medical Treatments:
To provide written consent after having enough information about medical treatments. This information is provided to the patients by his/her attending physician and/or the doctor that will perform the medical treatment. Patients are informed about the definition of the sickness, recommended treatment, and risks and alternatives of the operations or attempts by specialist physicians.
9- Rejecting or Suspending the Medical Treatment:
Unless required by laws, to reject or suspend the medical treatment to be applied, provided that any possible negative result is described completely by the physician and responsibilities arising thereof are undertaken.
(Suspending the medical treatment by withdrawing the consent after the commencement of medical attempt or treatment, is subject to the non-existence of any medical disadvantage.)
10- Being Hosted by a Humanly Approach:
To benefit from health services in an environment and manner complying to the personal values.
11- Having Guests and Companions:
To allow guests and to have companions in compliance with the procedures and principles specified by the Institution.
12- Being Secure:
To expect and request to be secure.
13- Performing Religious Requirements and Benefiting from Religious Services:
To perform religious requirements freely without causing any interruption in the services of the health institution as practical as possible.
RESPONSIBILITIES OF PATIENTS
We believe that our patients request to know the content of health and care services and to contribute to these services.
There is no doubt that our patients would contribute more intelligently and actively if they know their responsibilities, and this consciousness is one of the most important conditions of having the best results from medical treatments and increasing the quality in health.
We have summarized the responsibilities of patients for you as follows:
1- To provide full and accurate information about his/her health condition to the physician and nurses responsible for providing medical service.
2- To have an open communication with all health employees and act in a positive manner
3- To be in collaboration with medical staff in all decisions taken for his/her health, in all information to be provided to him/her, and in all other matters.
4- To understand the potential risks and limits of medical science and to have a realistic approach for this fact.
5- To give decisions and consents in significant subjects about given health services.
6- To meet material obligations to be required for health expenditures on time.
7- To try to keep his/her health at the highest level through various precautions such as regular exercises, not smoking, a healthy diet, etc.
8- To act sensitively for all measures taken to prevent spread of infection diseases and notified to him/her.
9- To show respect to the rights of other patients and patient relatives.
10- To be aware of the requirement of health service staff that they have to provide an active medical treatment to other patients and to the public.
As International Hospital We Would Continue to See `Patients Rights and Responsibilities` as an Integral Part of our Work Principles.
RESOURCES
1- Regulations for Patients Rights of Turkish Republic`s Ministry of Health, 1998.
2- World Medical Association (WMA), Lisbon, 1981 Patients Rights Declaration
3- President’s Advisory Commission on Consumer Protection and Quality, 1997
